We've been a leader in internet car hire since 1998 - and one of the reason's we're still here is because we take complaints seriously and try and resolve them correctly and efficiently. If something is not to your liking, please get in touch with us and give us the opportunity to put things right.How to complain
You're most welcome to call us on the number which is shown at the top of every page if there is something we can do to sort things out immediately. Or just for a chat. If your complaint is connected to your experiences when you collected your car, we're going to need to open a file to record things and forward them (often translated) to the car rental provider - so we're going to need a full summary of what went wrong in writing, preferrably via email.
Customer Services E-Mail Address : email@example.com
In your email, please try and provide as much information as possible, particularly the costs you may have incurred and any support paperwork. We will respond to your email within 48 hours, confirming our actions and transmitting your complaint to the local office for verification/reports etc.