Car Hire in Canada

You will find all the fuel policy information in Canada in the terms and conditions of each offer and in your voucher. With the full/full option you will collect the car with a full tank and you will have to return it full. Therefore, you will only pay for the fuel you use.

In most cases the main driver needs a credit card in order to hire a car. Sometimes it is also possible to pay with a debit card. In this case you should contact us and we will try to find a solution.

If you want to return the vehicle to a different office than the one it was collected from you need to choose the ‘one way’ option when making your booking. To do this you need to unclick the ‘Return the car to the same location’ box and select where you’d like to return the car. Our search engine will automatically inform you if the route you have chosen is possible. The hire company normally charges a ‘one-way’ fee for returning the car to a different office. If this is the case, it is explained in the conditions before booking and again on the rental voucher.

All rentals must have Collision Damage Waiver and Theft Protection which are included with the car when you book it and are often subject to an excess.

You can cancel your booking using the link below or the link contained in your rental voucher. The cancellation policy for each booking depends on the car hire company. You can see the cancellation policy in the terms and conditions of each offer. To obtain a refund of a prepaid booking, provided that the terms and conditions of the offer permit a refund, you must cancel it before the start of your rental using the link below or the link in your rental voucher.

The main driver needs these four documents to be able to collect the car (all must be original documents and in the drivers' name): a credit card with embossed numbers and sufficient credit to cover the deposit amount and any extras, passport or ID card, full driving licence and the rental voucher.

Details of any additional drivers must be provided at the local office when you pick up your rental car.

Please note you will need to bring your voucher to the pick up office to be able to collect your car. We suggest you print it out to speed up the pick up process.

Yes. You simply need to choose today’s date and the time you’d like to collect the car. Please note that if you need a car at very short notice we may need to check the availability with the hire company first.

We are never able to confirm the make, model or colour of the car you will receive. Your booking isn’t associated with a specific vehicle (make or model, colour, equipment etc) but is for a group of vehicles with similar characteristics. In the event that the requested group is not available you will be given a vehicle from a higher group at no extra cost.