Van Rental at Porto

You can cancel your booking using the link below or the link contained in your rental voucher. The cancellation policy for each booking depends on the van rental company. You can see the cancellation policy in the terms and conditions of each offer. To obtain a refund of a prepaid booking, provided that the terms and conditions of the offer permit a refund, you must cancel it before the start of your rental using the link below or the link in your rental voucher.

If you want to return the vehicle to a different office than the one it was collected from you need to choose the ‘one way’ option when making your booking. To do this you need to unclick the ‘Return the van to the same location’ box and select where you’d like to return the van. Our search engine will automatically inform you if the route you have chosen is possible. The rental company normally charges a ‘one-way’ fee for returning the van to a different office. If this is the case, it is explained in the conditions before booking and again on the rental voucher.

Full/Full: You will be given the van with a full tank of fuel which you will pay for on collection. You need to return the van with a full tank and the money you paid for the tank on collection will be refunded. Full/Empty (Refund): You will be given the van with a full tank of fuel which you will pay for on collection. At the end of the rental when you return the van you will be refunded for the fuel remaining in the tank, minus the refueling supplement. The cost of the full tank and the fuel supplement can vary, depending on the van rental company. The cost of the full tank can vary and the exact amount charged for fuel will depend on the van type and model. The exact fuel prices can also depend on the van rental company. You can find all the information you need regarding the specific fuel policy for your booking on your rental voucher. Under no circumstances is the fuel included in the rental price.

The minimum age is 21 years old for most of the rental companies. You can find information about the age requirements and any possible young driver fees in the terms and conditions of each offer and also on your rental voucher.

Details of any additional drivers must be provided at the local office when you pick up your rental van.

You can find all the information about what is included and the options for taking out additional insurance in the conditions of each offer and on your rental voucher.

We are never able to confirm the make, model or colour of the van you will receive. Your booking isn’t associated with a specific vehicle (make or model, colour, equipment etc) but is for a group of vehicles with similar characteristics. In the event that the requested group is not available you will be given a vehicle from a higher group at no extra cost.

Each destination is different, but many customers prefer a small van for city driving and larger vans for longer journeys.

In most cases the main driver needs a credit card in order to rent a van. Sometimes it is also possible to pay with a debit card. In this case you should contact us and we will try to find a solution.

For most offers on our website you will be required to leave a security deposit when you collect the van. As long as you bring the van back undamaged at the end of the rental, the money will be unblocked / returned.