Van Hire at Dubai International

You can cancel your booking using the link below or the link contained in your rental voucher. The cancellation policy for each booking depends on the van hire company. You can see the cancellation policy in the terms and conditions of each offer. To obtain a refund of a prepaid booking, provided that the terms and conditions of the offer permit a refund, you must cancel it before the start of your rental using the link below or the link in your van hire voucher.

If you want to return the vehicle to a different office than the one it was collected from you need to choose the ‘one way’ option when making your booking. To do this you need to unclick the ‘Return the van to the same location’ box and select where you’d like to return the van. Our search engine will automatically inform you if the route you have chosen is possible. The van hire company normally charges a ‘one-way’ fee for returning the van to a different office. If this is the case, it is explained in the conditions before booking and again on the van hire voucher.

Full/Full: You will be given the van with a full tank of fuel which you will pay for on collection. You need to return the van with a full tank and the money you paid for the tank on collection will be refunded. Full/Empty (Refund): You will be given the van with a full tank of fuel which you will pay for on collection. At the end of the rental when you return the van you will be refunded for the fuel remaining in the tank, minus the refueling supplement. The cost of the full tank and the fuel supplement can vary, depending on the van hire company. The cost of the full tank can vary and the exact amount charged for fuel will depend on the van type and model. The exact fuel prices can also depend on the van hire company. You can find all the information you need regarding the specific fuel policy for your booking on your van hire voucher. Under no circumstances is the fuel included in the hire price.

The minimum age is 21 years old for most of the hire companies. You can find information about the age requirements and any possible young driver fees in the terms and conditions of each offer and also on your van hire voucher.

Details of any additional drivers must be provided at the local office when you pick up your hire van.

You can find all the information about what is included and the options for taking out additional insurance in the conditions of each offer and on your hire van voucher.

We are never able to confirm the make, model or colour of the van you will receive. Your booking isn’t associated with a specific vehicle (make or model, colour, equipment etc) but is for a group of vehicles with similar characteristics. In the event that the requested group is not available you will be given a vehicle from a higher group at no extra cost.

Yes, if you are planning on driving long distances, you can use the filters to the left of the van list page to see prices for rentals with unlimited mileage.

If the main driver only has a debit card in his name, we advise you to choose a van hire offer where debit cards are accepted. This can be seen in the conditions of each offer. In addition, we recommend you to apply the 'Debit card' filter to directly access all the offers available.

The main driver needs these four documents to be able to collect the van(all must be original documents and in the drivers' name): a credit card with embossed numbers and sufficient credit to cover the deposit amount and any extras, passport or ID card, full driving license and the van hire voucher.