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Is CarJet Legit?

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Is CarJet legit? What you need to know

When booking a hire car online, trust is everything. Given CarJet's super low prices, it's normal to wonder if it’s actually legit. When planning a road trip or vacation, you want to be 100% sure you’re getting what you paid for.

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What is CarJet?

What is CarJet?

In most cases the main driver needs a credit card in order to rent a car. Sometimes it is also possible to pay with a debit card.

CarJet's intelligent search engine compares rates from top car rental companies in real time, ensuring you always get the best deals.

Choose an offer with zero excess to avoid leaving a deposit for the excess at collection.

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Can you trust CarJet for your car rental?

CarJet can proudly say it has more than 17.9 million happy customers. Throughout the years, this comparison website has solidified its position as a trusted leader in car hire services worldwide.

Verified by top security standards

Verified by top security standards

Verified by Norton Secured and DigiCert, CarJet ensures that all transactions and data are protected with top-tier security standards, giving customers peace of mind when renting a car.

High ratings and customer satisfaction

High ratings and customer satisfaction

CarJet has earned 4 stars on Trustpilot with over 80,000 reviews. These high ratings reflect the consistent customer satisfaction, outstanding customer service and trust in CarJet's reliable services, further reinforcing its reputation for excellence in car rental comparison.

What is CarJet’s contact number?

To keep prices as competitive as possible, CarJet optimises its resources by operating without a large call centre. After completing your booking, you'll receive a contact number in your booking confirmation for any inquiries about your reservation. For pre-booking questions, CarJet's Frequently Asked Questions (FAQ) section provides detailed answers to common queries, covering everything from booking details to insurance options.

This efficient approach helps CarJet keep prices low without sacrificing quality customer support, ensuring you’re well-supported throughout your booking experience.

Reviews from real customers

Try our new AI-based virtual assistant! Click here and get your questions answered.

General questions

CarJet is an online comparison website.

  1. We search and compare the prices of the top car hire companies in real time. This means that we can always offer you the cheapest price.
  2. The car hire companies know that thousands of people visit our website every day to look for car hire. That’s why they always offer their cheapest rates on our website.

Yes, you can choose the fuel policy as long as there´s a supplier that offers this fuel policy in your chosen location. Once you get to the car list page you can choose the option of full/full or full/empty with a refund for unused fuel.

If you choose 'Full/Full', you´ll be given the car with a full tank of fuel and you´ll be required to return it full. In this way, the car hire company won´t charge you anything for the fuel.

If you choose 'Full/Empty (Refund)', you´ll be given the car with a full tank of fuel on collection. You´ll be required to pay for the full tank and a refueling charge. With this option you don´t have to worry about refilling the tank at the end of the hire. You´ll receive a refund for the fuel left in the tank minus the refueling charge which is non-refundable.

You can also see this information when you pass your cursor over the fuel icon. To see the current fuel prices for each supplier, please check the fuel price section of our website.

You can do this in the 'My Booking' section of our website.

Prepaid Bookings: You´ll pay when you book online. Remember that although your booking has been paid for, the main driver will still be required to have a credit card in their name on collection in order to pick up the car.

You can modify or cancel your booking using the links below or in the 'My Booking' section of your website. You´ll also find these links on your rental voucher.

It´s usually free to modify or cancel your booking, but please check the Terms of Use for your booking as there are some suppliers which have limitations.

Remember that no refunds will be given if the booking is not cancelled before the start time and we cannot use this money for other bookings

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